Hey Momma's + Friends! 👋🏽
Welcome to Bumble and Bundle and so many thanks for stopping by! Below are a few FAQ's; however, if there are any questions not answered below, do not hesitate to contact me (Ellyse) at firstname.lastname@example.org .
1. What are the pouches made out of?
Great question! Quality and durability are both important which is why our pouches are made out of 100% polyester textured canvas with a denim lining. This allows your pouch to withstand the adventure of motherhood. Additionally, depending on the type of pouch, the zipper is either nickel or brass.
2. What sizes are the pouches?
Knowing that mom life varies, our flat pouches are provided in 3 sizes--10 inches, 14 inches and 16 inches. Enough to carry diapers or a laptop.
3. I've placed an order. Now what?
First, thanks for trusting Bumble and Bundle with your momma coins! Knowing this, we keep you informed every step of the way. Once the order is placed, you'll receive an email with an order number. Next, you'll receive an email on what to expect. Since we are a small business, orders can take up to 2 weeks to process. Once shipped, you'll receive a tracking number.
4. I have an issue with my order. What should I do?
Contact us at email@example.com and we'd be more than happy to help!
5. What is the shipping policy?
All items are shipped First Class via USPS. Knowing that you're excited to receive your new pouch, a tracking number will be provided. Due to COVID-19, there may be some carrier delays which are out of Bumble and Bundle's control. Orders are usually received in 1 week from the ship date.
All orders $30 and above receive free shipping!
6. What is the return policy?
I'm so sorry to hear that your pouch didn't arrive in top top shape and needs to be returned. Please contact us at firstname.lastname@example.org and a return slip will be provided by email. Once the pouch is returned, you will receive a full refund with 48 business hours.